Which group of individuals is typically involved in the CBAT-O assessment process?

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The inclusion of board members, management, staff, and key stakeholders in the CBAT-O assessment process is essential as it ensures a comprehensive and holistic evaluation of the organization’s capacity. This collaborative approach allows for diverse perspectives and insights, leading to a more nuanced understanding of the organization's strengths and weaknesses.

Board members provide governance and strategic insight, management can share operational realities, staff brings the day-to-day experiences and challenges, while key stakeholders might include partners or community members whose views can shed light on the organization's impact and effectiveness. Together, they create a fuller picture of the organization's capabilities and areas needing improvement.

In contrast, focusing solely on clients and customers or on external consultants would limit the scope of feedback and insights necessary for a thorough assessment. Government officials and regulators, while important in other contexts, do not typically partake in the internal assessment process as they do not have the same level of direct engagement with the organization's everyday functions and strategic planning.

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